Missing hand bones upon export

Hey guys,

I'm having a weird issue. The hand bones are showing up in 3dsmax, and I can obviously animate the hand to turn, but when looking at it in Lexi, its not showing the hand bones, and I can't attach any hit boxes to it in code if the hand bone is non-existent.

Are you using the skin modifier, is it the hand bone in the bones list?

Convert your skel file to xml and see if the bones are there

Yeah, the skin modifier was being used. The hand showed up in the list for lexi, but did not show up as a bone in the photo. I also looped through the skeleton searching for the hand bone, and it wasn't found. A strange problem indeed. We ended up just deleting, re-rigging, re-animating, thankfully it wasn't too late into the animation for the zombie *.* I'd just like to figure out what the problem was to avoid it for further models coming.